Privacy Policy

Last updated: February 2, 2026

Welcome to Markero.eu. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number when you create an account
• Order Information: Shipping address, billing information, and order history
• Communication Data: Messages sent through our customer support system
• Preference Data: Your saved searches, wishlist items, and communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates
• Respond to your comments and questions
• Improve our website and services
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you agree to our terms and policies
• Contract: When necessary to provide our services to you
• Legitimate Interests: For fraud prevention, security, and improving our services
• Legal Obligation: When required by applicable law

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processors, shipping carriers)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order data is retained for 7 years to comply with tax and accounting requirements.

6. Your Rights Under GDPR

As an EEA resident, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Request a copy of your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the ePrivacy Directive 2002/58/EC.